How to setup your TV

Step 1: Download the Purple Cow TV app


Search Purple Cow TV and our app should show up. Feel free to click download.

Step 2: Login with your credentials


When you signed up for TV a username and password should have been texted to you. If you need this again or are having trouble finding it feel free to shoot us a text and we can resend it.

Step 3: Enjoy your TV


Purple Cow TV has all the features including recording live TV, storing in the cloud and then pausing and replay across all devices.

Some common setup questions

I can not find the Purple Cow TV app.
How do I record shows?
Can I add other channels?
Can I see a complete list of channels Purple Cow offers and channel numbers?

Still have a question?

Shoot us a message and our team will respond within mins

Our main form of communication here at Purple Cow is through text message. We love this as it keeps things more personal and keeps history of the entire conversation.

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Service Status

General & Billing Support: Call or text 1-902-800-2660 Our friendly support cows are available Monday–Friday, 8:00 a.m.–9:00 p.m., and Saturday–Sunday, 9:00 a.m.–5:30 p.m.


Technical Support: Call or text 1-902-800-2660 Our knowledgeable tech support cows are available Monday–Friday, 8:00 a.m.–11:00 p.m., and Saturday–Sunday, 9:00 a.m.–10:00 p.m.

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