Accessibility Feedback Process Description

Purple Cow Internet is committed to ensuring our services are accessible for everyone. We welcome questions or feedback about any issues involving accessibility, including how we can remove any barriers to the accessibility of our products, services, website and points of sale.

Accessibility Plan

You can view our full Accessibility Plan below, or download the PDF.

How To Share Your Feedback with Us

Please share your questions, comments and feedback using any of the methods below:

Phone or text:
902-800-2660

Email:
team@purplecowinternet.com

Mail:
61 Raddall Ave, Unit P
Dartmouth, Nova Scotia
B3B 1T2

What We Do with Your Feedback

Your feedback will be received, reviewed and addressed by Manager for Accessibility or Designate and incorporated into our accessibility plan, which is currently in development, in accordance with the Accessible Canada Act.

Feedback can be submitted anonymously, however if you would like us to follow up with you, please provide your contact information. Any personal information that you provide as part of your feedback, or as contact information, will be kept confidential and treated in accordance with our privacy policy. We will acknowledge receipt of all feedback unless it is submitted anonymously.

Alternative Formats

If you require a description of our accessibility feedback process in another format, please let us know. We will provide you with a print, large print, or adaptive electronic format version within 20 days, and a braille or audio version within 45 days of your request.

Web Content Accessibility Guidelines

We have designed this page to meet the requirements of Level AA of the Web Content Accessibility Guidelines.