Yes. Purple Cow Internet is a real, Nova Scotia-based internet provider serving more than 40,000 households in Nova Scotia, PEI and Newfoundland and Labrador. It's the highest-rated internet provider in Canada on Google (4.8 stars), averages 4.5 out of 5 on PlanHub, and was named PlanHub's Best Internet Plan and Best Value Plan for Halifax. Plans are month-to-month with no contract and prices that don't jump after a promo. The main thing to know: on cable plans, upload speeds are limited to 10 to 15 Mbps.
If you're thinking about switching, you probably want to know whether Purple Cow is legit, whether the internet is reliable, and what the catch is. Here's a straightforward look, including the numbers from independent review sites and the one limitation you should know about before signing up.
The short answer
Purple Cow is a good fit if you want simple, honest pricing and responsive local support. You get the same price every month, no contract, unlimited data and a router included. It's a less good fit if you need very fast upload speeds and can't get our Purple Fibre network at your address.
(highest ISP in Canada)
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What independent reviews say
Google: Purple Cow has a 4.8-star rating across thousands of Google reviews, the highest of any internet provider in Canada.
PlanHub, one of Canada's largest independent telecom comparison sites, shows an average of 4.5 out of 5 across 93 reviews. Here's how customers rate each area there:
- Billing: 4.7
- Network: 4.6
- Onboarding (signing up and getting set up): 4.6
- Digital experience: 4.5
- Customer service: 4.3
PlanHub also named Purple Cow the Best Internet Plan and Best Value Plan for Halifax.
Complaints: The Commission for Complaints for Telecom-television Services (CCTS) publishes an annual report on complaints against Canadian providers. Purple Cow does not appear among the most-complained-about providers.
What customers like
- Pricing that doesn't creep up. The price you sign up at is the price you pay in month 13 and month 36. Many customers mention switching after a bill elsewhere kept rising.
- No contract. Every plan is month-to-month, so you can leave any time without a cancellation fee.
- Fast, easy setup. If you're already on the cable network, setup is often just unplugging your old modem and plugging in ours.
- Responsive support. Support is by text or phone, so you're not stuck on hold. One PlanHub reviewer described it as "So helpful and quick at responding at every step."
What to know before you switch
Cable upload speeds are limited. Most Purple Cow customers are on our cable plans, which deliver 10 to 15 Mbps of upload speed. That's enough for most households, including streaming, video calls and working from home. But if you regularly upload large files, live stream, or have several people on video calls at once, you may notice it. That's a limit of cable technology, not just Purple Cow; every cable provider has it. Our Purple Fibre plans have upload speeds that match the download (2 Gbps up on the $60 plan), but Purple Fibre is only available in certain Halifax-area neighbourhoods so far. More on this: Does upload speed matter?
Availability depends on your address. Purple Cow's cable service is available where the cable network we use reaches your home. Check your exact address before you sign up.
Purple Cow's plans and prices
Cable (Nova Scotia, PEI and Newfoundland and Labrador):
- 100 Mbps: $60/month
- 300 Mbps: $80/month
- 1 Gbps: $99/month
Purple Fibre (select Halifax-area neighbourhoods, upload matches download):
- 2 Gbps: $60/month
- 4 Gbps: $79/month
- 8 Gbps: $99/month
All plans include a router, unlimited data and no contract. There's also a 30-day money-back guarantee if you cancel within your first 30 days (see our Terms of Use for details). Full details: Every Purple Cow internet plan, explained.
Who is Purple Cow?
Purple Cow Internet is an independent, Nova Scotia-based company. We have more than 100 employees, all local to Nova Scotia, and we're hiring more people now than ever. On top of our cable service, we're building our own next-generation fibre network, Purple Fibre, in the Halifax area. Our goal is to bring internet prices in Atlantic Canada down, starting with honest pricing that doesn't change after you sign up.
Frequently asked questions
Is Purple Cow Internet legit?
Yes. Purple Cow Internet is an established, Nova Scotia-based internet provider serving more than 40,000 households in Nova Scotia, PEI and Newfoundland and Labrador. It's the highest-rated internet provider in Canada on Google and averages 4.5 out of 5 on PlanHub.
Is Purple Cow Internet reliable?
Customers rate Purple Cow's network 4.6 out of 5 on PlanHub. Its cable service uses the same physical cable network as the region's large cable provider, and its own Purple Fibre network is built with backup power and redundant equipment.
Why is Purple Cow cheaper than the big providers?
Purple Cow runs a lean, local team, uses technology to work efficiently, and doesn't use promotional pricing that increases later. Its price is the same every month, which often makes it cheaper over time even when an introductory offer elsewhere looks lower at first.
Does Purple Cow have contracts?
No. All plans are month-to-month, and you can cancel any time with no early-termination fee.
What are the downsides of Purple Cow?
The main one is upload speed on cable plans, which is 10 to 15 Mbps. That's enough for most households, but heavy uploaders may want Purple Fibre, which is currently available only in some Halifax-area neighbourhoods.
Where is Purple Cow available?
Purple Cow offers internet, TV and home phone in Nova Scotia, Prince Edward Island and Newfoundland and Labrador, wherever its network reaches. Check your exact address at purplecowinternet.com.
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