How to setup your home phone

Step 1: Plug your phone box into your internet modem


Once you receive notification that your new number is assigned or your current one has been successfully ported, you can unbox your package. Take the blue cord and plug one end into the back of the modem and the other into the blue port on the phone box. While you're at it, plug in the power as well.

Step 2: Plug your handset into the phone box


Now it's time to plug in your phone. You have two options: First, plug your phone handset directly into the back of the phone box. Secondly, if you have an extra phone cord, you can plug the phone box into your wall jack, enabling all other phone ports in your home.

Step 3: Use your new Home Phone


Give your phone box about 5 minutes to set up; you should see all three blue lights lit. If you don't see all lights, confirm your phone box is plugged into a live internet connection, and try unplugging and replugging the phone box.

Some common setup questions

What should I do if I do not see the three blue lights?
What are all the features included?
What are the star codes for voice mail, return missed call and others?

Still have a question?

Shoot us a message and our team will respond within mins

Our main form of communication here at Purple Cow is through text message. We love this as it keeps things more personal and keeps history of the entire conversation.

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