Home phone

How to set up your home phone

Two cables and about five minutes. Watch the walkthrough or follow the steps below; text us if the lights do not come on.

  1. Step 1: Plug your phone box into your internet modem

    Once you hear that your new number is assigned or your current one has ported, unbox the package. Take the blue cord and plug one end into the back of the modem and the other into the blue port on the phone box. While you are at it, plug in the power as well.

  2. Step 2: Plug your handset into the phone box

    Two options: plug your handset directly into the back of the phone box, or, if you have a spare phone cord, plug the phone box into your wall jack to enable every other phone port in the house.

  3. Step 3: Use your new home phone

    Give the phone box about five minutes to set up; you should see all three blue lights lit. If you do not, confirm the box is plugged into a live internet connection and try unplugging and replugging it.

Some common setup questions

What should I do if I do not see the three blue lights?
If you don’t see all three lights lit, confirm your phone box is plugged into a live internet connection, and try unplugging and replugging the phone box. If this doesn’t work please shoot us a message or a call and we can assist.
What are all the features included?
All eighteen calling features come with the $10 line, from voicemail and call display to robocall blocking. The full list, with what each one does, is on the home phone page.
What are the star codes for voicemail, returning a missed call and the rest?
Dial *98 for voicemail, *69 to return the last call, and *72 plus a number to forward everything. The full list of 25 is on the star codes page.
No Bull Support
Stuck on a step?
We’re right here.

Call or text 1-902-800-2660 and a support cow walks you through it.

Mon–Fri
8:00 a.m. – 9:00 p.m.
Sat–Sun
9:00 a.m. – 5:30 p.m.

Not with the herd yet?

Everything on this page is included with the service. Have a look at what it costs.

See the home phone plan