How to setup your TV
Step 1: Download the Purple Cow TV app
Search Purple Cow TV and our app should show up. Feel free to click download.
Step 2: Login with your credentials
When you signed up for TV a username and password should have been texted to you. If you need this again or are having trouble finding it feel free to shoot us a text and we can resend it.
Step 3: Enjoy your TV
Purple Cow TV has all the features including recording live TV, storing in the cloud and then pausing and replay across all devices.
Some common setup questions
Please make sure you are searching the app store in one of the below approved devices. If you are in a different device you might be in a different app store and we may not setup there yet.tvOS 15 or later
iOS MobileiOS 15 or later
Android Mobile7.0 or later
Android TVMinimum OS supported is Android/Google TV 9.0 or higher (do not support android mobile release on STB)
Google TVAll versions
Fire TVFire TV (Gen 1) - AFTB (released April 12, 2014)) Fire TV Stick (Gen 1) - AFTM - (released Nov 19, 2014) Fire TV (Gen 2) - AFTS - (released Sep 29, 2015) Fire TV Stick (Gen 2) - AFTT (released Oct 20, 2016) Fire TV Edition - Element 4K (2017) - AFTRS
Apple TV
iOS Mobile
Android Mobile
Android TV
Google TV
Fire TV
To record shows you will need to add the DVR feature. Add DVR for $5 a month to record up to 50 hours of content that can be watched on any of your devices from any room. If you have just added the DVR feature and are not seeing it on your screen please login and out of your TV account.
Yes, for sure. You can pretty much add anything you want to the Local News package. Also if you want to add a channel we currently do not have in our packages let us know and we will see if we can get it for you.
List of channels in each package can be found here: TV PACKAGE GUIDE
A complete channel guide: CHANNEL GUIDE
Still have a question?
Shoot us a message and our team will respond within mins
Our main form of communication here at Purple Cow is through text message. We love this as it keeps things more personal and keeps history of the entire conversation.
