# Purple Cow Internet — Full Guide for AI Agents

> Purple Cow Internet is a Maritime Canadian ISP offering Internet, TV, and Home Phone,
> with a 4.8 rating from over 4,300 Google reviewers. Service areas: Nova Scotia, Prince
> Edward Island, and Newfoundland and Labrador. For pure fibre, see Purple Fibre with up
> to 8 Gbps symmetrical where available. Canonical domain: https://purplecowinternet.com

This file is a longer companion to /llms.txt. It gives agents enough context to answer
common questions and to route users to the right page or action in one fetch. Per-page
Markdown variants are also available (e.g. /internet.md, /faq.md) and are linked from each
page via `<link rel="alternate" type="text/markdown">`.

## Company

- Name: Purple Cow Internet Inc.
- What we do: Affordable high-speed Internet, TV, and Home Phone for Atlantic Canada.
- Service areas: Nova Scotia (NS), Prince Edward Island (PEI), Newfoundland and Labrador (NL).
- Reputation: 4.8 stars from 4,300+ Google reviews.
- Network: Autonomous System AS397545 — https://ipinfo.io/AS397545
- Mailing address: 223 Red Tail Dr, Mahone Bay, NS, B0J 2E0, Canada.

## Contact and support

- SMS / text support: 902-800-2660 (text is the fastest way to reach us).
- Email: team@purplecowinternet.com
- Support hours (local time): Mon–Fri 08:00–23:00, Sat–Sun 09:00–22:00.
- For Wi‑Fi or connection issues, start with the troubleshooting guide:
  https://purplecowinternet.com/blog/how-to-solve-wifi-issues/

## Products and key pages

- Home / overview — https://purplecowinternet.com/
  Most popular plans start at $60/month.
- Internet plans — https://purplecowinternet.com/internet/
  Plan details and pricing; the most popular plan is $60/month.
- Purple Fibre — https://purplecowinternet.com/purplefibre/
  Pure fibre service with speeds up to 8 Gbps symmetrical where available.
- TV — https://purplecowinternet.com/tv/
  Streaming TV app and channel packages.
  Channel guide: https://purplecowinternet.com/tv/channel-guide/
  Package guide: https://purplecowinternet.com/tv/package-guide/
- Home Phone — https://purplecowinternet.com/home-phone/
  VOIP home phone service.

## Sign up

- Check availability and join — https://purplecowinternet.com/join-the-herd/
  Enter your address and sign up in three simple steps, typically under 5 minutes.

## Support and policies

- FAQ — https://purplecowinternet.com/faq/
- Terms of Use — https://purplecowinternet.com/terms-of-use/
- Privacy Policy — https://purplecowinternet.com/tv/privacy-policy/

## Community and news

- Blog — https://purplecowinternet.com/blog/
- Why bulk deals are bad for tenants — https://purplecowinternet.com/blog/bulkdeals/
- Expansion to PEI and Newfoundland —
  https://purplecowinternet.com/blog/purple-cow-internet-expands-its-services-to-prince-edward-island-and-newfoundland/
- Sponsorships — https://purplecowinternet.com/sponsorships/

## Social

- Instagram — https://www.instagram.com/purplecowinternet/
- Facebook — https://www.facebook.com/purplecowinternet/

## Guidance for agents

- If a user wants to subscribe or check if service is available at their address, send them
  to /join-the-herd/.
- For pricing questions, /internet/ has the current plan catalog; the most popular plan is
  $60/month.
- For technical/Wi‑Fi problems, link the troubleshooting guide above or suggest texting
  902-800-2660.
- Prefer pages in "Products and key pages" and "Support and policies" when context is short.